Frequently Asked Questions
Everything you need to know about enhancing your gaze.
Are your colored contact lenses safe to wear?
Yes, all our lenses are FDA-cleared and manufactured in ISO-certified facilities. They are made from high-quality, breathable materials like Polymacon and Hydrogel to ensure eye safety and comfort.
Do I need a prescription to order?
While we offer non-prescription (plano) lenses for cosmetic use, we recommend consulting an eye care professional before use. For prescription lenses, you must provide a valid power rating during checkout.
How long can I wear a single pair of lenses?
We offer various durations including daily disposables, monthly, and yearly lenses. Please check the specific product description for the 'replacement cycle' and never exceed the recommended duration.
How do I care for and clean my lenses?
Always wash your hands before handling lenses. Use a multipurpose contact lens solution to rinse and store them in a clean lens case. Never use tap water or saliva to clean your lenses.
What is your shipping policy and delivery time?
We ship worldwide. Orders are typically processed within 24-48 hours. Standard shipping takes 7-14 business days, while express shipping options are available at checkout for faster delivery.
Can I return or exchange my lenses if I don't like the color?
Due to the hygienic nature of the product, we can only accept returns or exchanges for items that are unopened, sealed in their original packaging, and in resalable condition within 30 days of purchase.